Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Guarantee

  • Each ticket you submit to the technical assistance crew will be attended to in about 60 mins. The normal requests are going to be solved straight away. Nonetheless, if the help request you have sent calls for some help from a skilled admin technician, we are going to send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Professional Customer Assistance Service

  • We give you 24/7 client support via a ultra–fast ticket system integrated into your Control Panel. You may email us anytime about any of the packages that come installed in advance on the virtual server, this includes the selected Operating System, the server admin panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Hosting Control Panel that is included without charge in your virtual server, you’ll find a practical Help section, containing all that you should be aware of when maintaining your web–sites and programs. We have incorporated a wide array of how to reports and video courses that demonstrate the general web site managing responsibilities in an easy–to–understand form.